NATIONAL VETERINARY EDUCATION ASSOCIATION
Providing Veterinary Continuing Education for Veterinarians Worldwide
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NATIONAL VETERINARY EDUCATION ASSOCIATION Providing Veterinary Continuing Education for Veterinarians Worldwide
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Phone Us At: (310) 734-6517
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Tired of boring lectures that just repeat the same old rhetoric about "team players", "positive self image", and all that other stuff that doesn't work in the real world?
Then this is the Veterinary Seminar for you!
We won't just "talk" about veterinary practice management - we'll demonstrate how it works! "P.M.S. - Practice Management Stress" is our most popular program in our seminar series. This interactive seminar will show you real veterinary practices that have solved their management problems, without investing a fortune in new technology or expensive management companies. You'll learn how to use the technology you already have more effectively, and learn simple personnel management techniques to screen and evaluate your staff in order to create a stress free environment where you can work and run your practice with greater ease and efficiency.
We'll talk about the REAL challenges you face as a veterinary practice owner or manager, in an atmosphere of free expression and candid discussion regarding problems and pitfalls that exist within your practice.
You'll learn valuable techniques in managing personnel, including how to use the innovative "HALF THE STAFF" system to maximize efficiency while cutting costs, and how to implement interactive technologies that will solve many of the everyday problems you face in your practice.
You're not crazy . . .there really is a way to fix your practice!
We'll discuss how to identify the source of these problems, how to deal with them, and how to avoid them in the future. Learn how to hire the right person for the right job utilizing new and innovative hiring techniques like the "Half-the-Staff Employee Evaluation" personnel management system.
Learn how you can improve your practice by implementing simple, affordable staffing techniques to transform your practice and your life!
When you attend one of our "P.M.S. - Practice Management Stress" seminars, you'll receive a portfolio of invaluable sample personnel forms, employee evaluation assessments, personality profile tests, and a CD to take home with you, so that you can print out and customize these forms to fit your practice needs. You'll also be taken through each step of the personnel interview process, and be taught basic techniques that can be applied to any size practice, which can solve most of your front office and back office staff problems based on proven methods of corporate, medical and technological management systems that actually work.
Learn how corporations like MicroSoft, Google and U.P.S. manage their personnel, why these companies have such low employee turnover, and how to apply these common sense approaches to staffing, that you can implement in your own veterinary practice.
Are you being held hostage by non-performing employees? Are you afraid that if you fire them, you won't be able to find anyone to replace them? Is your veterinary practice paralyzed because you can't motivate your staff to do their job?
Find out how to cover your assets while replacing your staff with competent professionals. You'll learn the right way to terminate an employee and how to motivate those employees who aren't performing up to their capabilities. You'll also learn how to assess your own practice to see if you are over-staffed or under-staffed and the economic ramifications of changing your approach to staffing.
New cutting-edge technologies and innovative out-sourcing resources can solve many of the day-to-day constant irritations that are holding back the growth of your practice. You will also learn how to create a more productive work place environment that is healthier and happier for both doctors and employees.
He's owned the practice for 30 years . . . he's a wonderful doctor . . . his patients adore him - and he still thinks "SPAM" is canned lunch meat. How do you drag the older doctor into the 21st century?
Many older doctors (and some not so old) don't realize that the Internet is changing the practice of Veterinary medicine as they know it. We'll teach you how to break it to him gently, and how to brief him about the potential threat to the continued success of his practice from alternative veterinary services offered on the Internet that can cut him out of the loop when it comes to providing basic pet health care. (He'll thank you . . . . eventually!)
How does Internet Prescription Fulfillment work? Can this possibly be legal? How are they getting away with it? Why do your patients need you, if they can get their medications online without a prescription? If you think your practice isn't being damaged by Internet prescription fulfillment websites like Pet Meds, Healthy Pet Rx, and hundreds of others, then you need a serious reality check! Don't be naive and think your clients are going to tell you when they get their pet's medication from another supplier who is faster, cheaper, and open 24-7. Learn how to fill your own prescriptions online and protect your patient base from turning to cheaper and easier alternative sources for pet prescriptions.
Do your clients have to schedule an appointment during office hours? If they call at night or on Sunday, do they reach an answering service? What if they could schedule an appointment 24-7 when THEY want to, instead of when your staff happens to be available? See how your clients can schedule an appointment online in REAL TIME. The Interactive Appointment Book is not just an E-mail request for an appointment at a time you probably don't have available anyway, but an actual appointment with a specific doctor, or your pet groomer, for any service your client wants. They can schedule a real appointment in real time, outside normal business hours. The Interactive Appointment Book will become as standard as ATM's very soon, so you need to find out how it works NOW before your competition does - or already has!
What is "Online Diagnostics" and how does it work? Is this a threat to the traditional veterinary office visit? Wake up and smell the cyberspace!
If you could get a diagnosis of your pet's problem for only $9.95 without ever leaving the house, would you? There are plenty of people who would. Online Diagnostics is a website where you can fill out a questionnaire about your pet's symptoms, then with the simple click of your mouse, you'll get a profile of possible ailments and treatment plans. No examination - no office visit - no sweat. Disturbing? You bet! Find out how to combat this kind of cyber assault on the traditional office visit.
The traditional office visit has always been the staple of your client base unless you specialize in emergency medicine. And cameras use to require film! The Internet is going to impact your practice procedures and you need to learn how to adapt to those changes before you end up with an empty waiting room. We'll show you a live "Virtual Office Visit" and explain how it works, how to charge for it, and when to use it. Find out why you need to offer this service to your clients before they choose other online options which are available for diagnosing and treating their pet's health care problems that offer them an alternative to bringing their pet to your clinic.
The Veterinary Website - It's not a toy, it's a necessity in today's world of Internet communications. If your veterinary practice doesn't have a website yet, you're already losing business. Without a website, you're INVISIBLE on the Internet, which is replacing traditional information and advertising sources like the Yellow Pages and print media. The fact is, you've already waited too long if your clinic isn't online yet. We'll show you a fast and affordable quick fix to get your practice on the Internet before you get left behind on the information highway. If you already have a website, we'll show you how to make it more effective and how to use it to generate revenue and to grow your practice by reaching new clients.
We'll show you the components of proper website form and function and what makes a successful veterinary website. You'll take an online tour of actual veterinary websites where you'll see the good, the bad and the ugly.
Don't get scammed! Websites don't have to cost a fortune. Learn how to get what you pay for, and how to keep from getting ripped off by hosting companies and Internet merchant account fraud schemes like Total Merchant Services and others. Find out what people are saying on the Internet about YOUR veterinary practice and its doctors, perhaps without your knowledge or consent. Learn what your rights are and how to protect yourself and your business from identity theft.
Once you have your website online, you can't just lay around and hope people will find you on the Internet. Learn what determines the best search engine placement, how search engines "spider" your website, and how to promote your practice using technology like monthly E-cards to your clients instead of spending money on postage, printing, and mailers that go straight into the trash can.
Take a look at E-mails your clients are already receiving from your competitors and find out how you can get in the game. See why just having a website won't help your practice. Find out what it takes to make your website worth its weight in gold and in profits!
You just finished paying for your veterinary software system, and now you realize it's already outdated. You've spent a fortune on upgrading your office systems but you just can't keep up with the rate at which technology is changing. What can you do?
You don't need to invest in more software. You need to learn how to use the technology you have more efficiently. Find out how to keep up with ever evolving technology without investing more money in office systems that will be outdated in just a few years.
If you're tired of suffering from PMS: (Practice Management Stress)?
Then join us for this essential Seminar to find out how to identify the problems and implement the resources you need to eliminate PMS from your clinic.
Review the complete Lecture Outline below to see the subjects we'll be covering in this one-day Seminar that will answer your questions and show you solutions.
Seminar Hours: 9:00 am ~ 5:00 pm
Session One: 9:00 a.m. "Practice Management Makeover" 2 Hours: Presented by Prof. Kendra Ryan Personnel Pitfalls & Solutions
Practice Management Tricks of the Trade
Session Two: 11:00 a.m. "Integrating Technique Into Practice" 1 Hour: Presented by Dr. Ronald Camp
Expanding Your Practice By Offering Expanded Services
12:00 Noon: LUNCHEON BUFFET provided by the National Veterinary Education Association
Session Three: 1:00 p.m. "Marketing Your Practice to New Clients Through Affordable Technology" 1 Hour: Presented by Dr. Ronald Camp
Growing Your Practice & Enhancing Your Professional Reputation
Session Four: 2:00 p.m. "How Internet Technology Is Affecting Your Practice" 1 Hour: Presented by Prof. Kendra Ryan Understanding How To Use Internet Technology In Your Practice
Session Five: 3:00 p.m. "Bringing Your Practice Into the 21st Century" 1 Hour: Presented by Prof. Kendra Ryan What You Don’t Know About Internet Technology Is Costing You Business
Session Six: 4:00 p.m. "How to Minimize Practice Management Stress" 1 Hour: Presented by Prof. Kendra Ryan Establishing “Chain of Command
Join us in the following cities for this informative & fun filled Seminar
CLICK HERE to Register Online
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